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The very reason why customers fear online is because if, in fact, their account was compromised, it could be a life-altering virtual nightmare of stolen identity and depleted funds.

As the years pass, these incidents are rarely reported and have not reached a big epidemic. Unfortunately, the few occurrences have received a lot of press. For example, in May of 1999 the online bank Egg upgraded its website, and with unexpected turn of events, the newly installed security measures scrambled the online session protocols which allowed users to view banking details of other customers. Also in November of 1999, the Halifax banks had to suspend all online banking services due to the bug that backfired while it was being fixed, and customers were also able to view the accounts of other customers, a total invasion of privacy.

The Barclays, which claimed to be the largest online bank in the United Kingdom, had to shut down their website at the end of July 1999 because their customers were serving bank statements by other clients. These incidents seems to have one thing in common, their advanced and secure technology opened up when they were upgrading the software.
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